All three of them looked up to see a man standing near the door, smiling and expecting ‘yes’ for an answer. When they continued looking at him questionably, he walked towards them. “Hi. I am Kartik. I just entered and saw you trying to fix some issues there. If you all don’t mind, may I try?” he said, pointing towards the computer.

Aashna quickly got up from the chair. “I’m sorry we can’t let customers be involved in this matter so-”